Privacy Policy

Living Through It (“I,” “me,” or “my”) is committed to protecting your privacy. This Privacy Policy explains how I collect, use, store, and protect your personal information when you visit www.livingthrough-it.com (the “Website”). This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.

What Information I Collect

I may collect the following personal information when you interact with this Website:

• Contact form submissions: Your name, email address, phone number (if provided), service interest, and message content.
• Technical information: Your IP address, browser type, operating system, referring URL, and pages visited. This information is collected automatically through standard web server logs.
• Analytics information: Aggregated, pseudonymous usage data (pages viewed, session duration, approximate location at country/region level, device type) collected through Google Analytics 4. See “Third-Party Services” and “Cookies” below for details.

I do not collect sensitive personal information such as financial data, health information, or government-issued identification numbers through this Website.

How I Use Your Information

I use the personal information I collect for the following purposes:

• To respond to your inquiries and contact form submissions.
• To provide information about my services.
• To improve the functionality and content of this Website.
• To comply with legal obligations.

I will not use your personal information for any purpose other than those stated above without first obtaining your consent.

Third-Party Services

Fonts and images are self-hosted on the same origin as this Website. The Website uses the following third-party services:

• Google Analytics 4 (Google LLC). Used to understand how visitors interact with the site so that I can improve content and user experience. The Google Analytics tag (gtag.js) is loaded from googletagmanager.com on every page; it sends pseudonymous usage events (page views, session duration, device type, approximate location at country/region level) to Google. Google Analytics 4 does not store full IP addresses by default. Google may store and process this data on servers located outside Canada, including in the United States. Google acts as a data processor under its own terms and privacy policy. You can opt out by installing the Google Analytics Opt-out Browser Add-on, by enabling Do Not Track or your browser’s tracking-protection feature, or by blocking cookies for this site.
• Amazon Web Services (AWS Canada, ca-central-1). When you submit the contact form, the data you provide is transmitted over HTTPS to a contact-form processing service hosted on AWS in Canada. The service forwards your submission to me by email and is operated under an agreement that limits use of your information to delivery of your message. AWS Canada acts as a data processor on my behalf in accordance with PIPEDA. No form data is shared with advertising or analytics providers.

I do not sell or share personal information with advertising networks or data brokers.

Cookies

The Website uses a small number of cookies set by Google Analytics 4 to identify unique visitors and measure traffic patterns. No advertising or marketing cookies are set.

• _ga — identifies a unique visitor across sessions. Set by Google Analytics. Expires after 2 years.
• _ga_RDDFJGGJVQ — maintains the analytics session state for this property. Set by Google Analytics. Expires after 2 years.

You can refuse, block, or delete these cookies at any time through your browser settings. Doing so does not affect access to the Website. If additional cookies are introduced in the future for any reason, I will update this policy and provide notice.

Data Retention

I retain personal information only as long as necessary for the purpose for which it was collected, after which it is securely deleted or anonymized. Specific retention periods by category:

• Contact form submissions that do not lead to an engagement: 12 months from the date of submission, then deleted.
• Contact form submissions that do lead to an engagement: retained for the life of the engagement and then governed by the separate professional services agreement, not by this policy.
• Web server logs (IP, browser, referrer): retained by the hosting provider for up to 90 days for security and diagnostics, then automatically rotated.
• Email correspondence: retained for 24 months, unless a longer period is required by professional or legal obligations.

You may request earlier deletion at any time using the contact details below; I will comply unless retention is required by law or by a binding professional obligation.

Data Storage & Security

I take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure transmission of data via HTTPS encryption.
• Limiting access to personal information to only those who need it to respond to your inquiry.
• Regularly reviewing and updating security practices.

While I strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. I cannot guarantee absolute security.

Your Rights Under PIPEDA

Under PIPEDA, you have the following rights regarding your personal information:

• Access: You may request access to the personal information I hold about you.
• Correction: You may request that I correct any inaccurate or incomplete personal information.
• Deletion: You may request that I delete your personal information, subject to any legal obligations that require me to retain it.
• Opt-out: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.

To exercise any of these rights, please contact me using the information below.

Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. I encourage you to review this policy periodically.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Province of Nova Scotia, Canada, and the federal laws of Canada applicable therein.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights under PIPEDA, please contact me:

Jenn Davidson
Living Through It
Email: Livingthroughit@outlook.com
Phone: 902-799-0966